*,*::before,*::after{box-sizing:border-box}
html{scroll-behavior:smooth;scroll-padding-top:16px}
@media (prefers-reduced-motion:reduce){html{scroll-behavior:auto}}
body{margin:0;background:#FFFFFF;color:#0E1A2B;font-family:'IBM Plex Sans',system-ui,-apple-system,'Segoe UI',sans-serif;-webkit-font-smoothing:antialiased;text-rendering:optimizeLegibility}
h1,h2,h3{font-family:'Sora',system-ui,sans-serif}
input,textarea,select,button{font-family:inherit}
img,svg{max-width:100%}
a{color:#08588B}a:hover{color:#08365F}
header nav a:hover{opacity:.8}
a:focus-visible,button:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible{outline:3px solid #08588B;outline-offset:2px}
input:focus,select:focus,textarea:focus{border-color:#08588B !important}
button[type=submit]:hover{background:#17263B !important}
button[type=submit][disabled]{opacity:.7;cursor:wait}
.skip-link{position:absolute;left:-9999px;top:8px;background:#0E1A2B;color:#fff;padding:12px 16px;border-radius:8px;z-index:100}
.skip-link:focus{left:8px;color:#fff}
.social-link[hidden]{display:none !important}
.wa-float{position:fixed;right:20px;bottom:20px;z-index:50;display:inline-flex;align-items:center;gap:10px;background:#1E7E4F;color:#fff !important;text-decoration:none;padding:12px 18px 12px 14px;border-radius:999px;font-weight:600;font-size:15px;box-shadow:0 6px 20px rgba(14,26,43,.25)}
.wa-float:hover{background:#17663F;color:#fff}
@media (max-width:600px){.wa-float span{display:none}.wa-float{padding:14px}}
details>summary{list-style:none;position:relative;padding-right:32px !important}
details>summary::-webkit-details-marker{display:none}
details>summary::after{content:"+";position:absolute;right:0;top:50%;transform:translateY(-50%);font-size:24px;font-weight:400;color:#08588B}
details[open]>summary::after{content:"‘2"}
@media (max-width:860px){#top>svg{opacity:.35}}
.sr-only{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap}
.chat-launcher{position:fixed;right:20px;bottom:20px;z-index:60;display:inline-flex;align-items:center;gap:10px;border:0;cursor:pointer;background:#0E1A2B;color:#fff;padding:13px 20px 13px 16px;border-radius:999px;font-weight:600;font-size:15px;box-shadow:0 8px 24px rgba(14,26,43,.28)}
.chat-launcher:hover{background:#17263B}
.chat-launcher::after{content:"";position:absolute;top:6px;right:8px;width:10px;height:10px;border-radius:50%;background:#922D29;border:2px solid #0E1A2B}
body.chat-open .chat-launcher{display:none}
.chat-panel{position:fixed;right:20px;bottom:20px;z-index:61;width:min(380px,calc(100vw - 24px));height:min(580px,calc(100vh - 40px));display:flex;flex-direction:column;background:#fff;border-radius:16px;box-shadow:0 18px 48px rgba(14,26,43,.3);overflow:hidden;font-size:15px}
.chat-panel[hidden]{display:none}
.chat-head{display:flex;justify-content:space-between;align-items:center;gap:12px;background:#0E1A2B;color:#fff;padding:14px 12px 14px 18px}
.chat-head h2{margin:0;font-size:16px}
.chat-head p{margin:2px 0 0;font-size:12px;color:#A9B6C6}
.chat-close{width:44px;height:44px;border:0;border-radius:10px;background:transparent;color:#fff;cursor:pointer;display:flex;align-items:center;justify-content:center}
.chat-close:hover{background:#17263B}
.chat-log{flex:1;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:10px;background:#F3F6F9}
.chat-msg{max-width:85%;padding:10px 14px;border-radius:14px;line-height:1.5;white-space:pre-wrap;word-wrap:break-word}
.chat-msg.assistant{align-self:flex-start;background:#fff;border:1px solid #E4E8EE;color:#0E1A2B;border-bottom-left-radius:4px}
.chat-msg.user{align-self:flex-end;background:#0E1A2B;color:#fff;border-bottom-right-radius:4px}
.chat-msg.typing{color:#5A6676;font-style:italic}
.chat-msg.error{border-color:#F1C7C3;background:#FFF6F5}
.chat-chips{display:flex;flex-wrap:wrap;gap:8px;padding:0 16px 12px;background:#F3F6F9}
.chat-chips[hidden]{display:none}
.chat-chips button{border:1px solid #C9D1DC;background:#fff;color:#0E1A2B;border-radius:999px;padding:8px 12px;font-size:13px;cursor:pointer;min-height:36px}
.chat-chips button:hover{border-color:#08588B}
.chat-form{display:flex;gap:8px;padding:12px;border-top:1px solid #E4E8EE}
.chat-form textarea{flex:1;resize:none;border:1px solid #C9D1DC;border-radius:10px;padding:11px 12px;font-size:15px;line-height:1.4;max-height:120px;color:#0E1A2B}
.chat-form button{width:46px;flex:none;border:0;border-radius:10px;background:#0E1A2B;color:#fff;cursor:pointer;display:flex;align-items:center;justify-content:center}
.chat-form button[disabled]{opacity:.5;cursor:wait}
.chat-handoff{display:flex;align-items:center;gap:12px;flex-wrap:wrap;padding:10px 14px 14px;font-size:13px;color:#5A6676}
.chat-handoff a{font-weight:600;color:#08588B;padding:4px 0}
.chat-handoff .chat-wa{color:#1E7E4F}
@media (max-width:600px){.chat-launcher span{display:none}.chat-launcher{padding:15px}.chat-panel{right:12px;bottom:12px}}
#form-status.ok{color:#0F7A4A}
#form-status.err{color:#B3261E}